The Effect of Work-Life Balance and Company Support Facilities on Employee Performance with Job Satisfaction as a Mediation Variable
DOI:
https://doi.org/10.59890/ijma.v4i4.76Keywords:
Work-life Balance, Company Supporting Facilities, Job Satisfaction, Employee Performance, SEM-PLS, Refinery.Abstract
This study examines the effects of Work-life Balance and Company Supporting Facilities on Employee Performance with Job Satisfaction as a mediating variable at PT Pertamina Patra Niaga Refinery Unit III Plaju. The study adopts a quantitative survey approach. Primary data were collected through questionnaires and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS. A total of 136 eligible employees participated. The results show that Work-life Balance has a positive and significant effect on Job Satisfaction (β=0.299; p<0.001) and Employee Performance (β=0.296; p=0.002). Company Supporting Facilities positively and significantly affect Job Satisfaction (β=0.599; p<0.001) and Employee Performance (β=0.278; p=0.010). Job Satisfaction positively and significantly affects Employee Performance (β=0.323; p=0.021). Mediation analysis shows that Job Satisfaction does not mediate the relationship between Work-life Balance and Employee Performance (indirect effect β=0.097; p=0.065), whereas it significantly mediates the relationship between Company Supporting Facilities and Employee Performance (indirect effect β=0.194; p=0.024). Overall, six of seven hypotheses are supported. The R² values of 0.690 for Job Satisfaction and 0.658 for Employee Performance indicate strong explanatory power of the model. The findings position Company Supporting Facilities as the main strategic priority, while Work-life Balance should be strengthened through shift management, workload balance, adequate rest, and physical and psychological recovery.
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