The Influence of Work-Life Balance and Workload on Employee Performance with Motivation as an Intervening Variable at PT Infokom Elektrindo

Abstract

Human resources (HR) are a strategic factor that determines organizational success because they play a direct role in carrying out operational activities and achieving company objectives. Effective HR management requires the implementation of managerial practices capable of creating mutually beneficial relationships between employees and the organization. This study aims to analyze the effect of work life balance, workload, and motivation on employee performance using a quantitative approach with a saturated sampling technique involving 110 respondents. Data analysis was conducted using the SEM-PLS method with a mediation model. The results indicate that workload does not have a significant effect on performance but has a positive and significant effect on motivation. Motivation is proven to have a positive and significant effect on performance and to mediate the relationship between workload and work life balance on performance. In addition, work life balance has a positive and significant effect on both motivation and performance. The implications of this study emphasize the importance of organizational strategies that focus on enhancing motivation and work life balance as primary factors in improving performance, rather than merely increasing workload. These findings provide practical contributions for management in designing HR policies oriented toward employee well-being and sustainable productivity.