The Influence of Strategic Planning, Operational Risk Management, and Monitoring and Evaluation on the Operational Performance and Business Sustainability of Nutrition Fulfillment Service Units (SPPG)
DOI:
https://doi.org/10.59890/ijma.v4i3.26Keywords:
strategic planning, operational risk management, monitoring and evaluation, operational performance, business sustainabilityAbstract
This study examines the influence of strategic planning, operational risk management, and monitoring and evaluation on the business sustainability of Nutrition Fulfillment Service Units (SPPG) under Indonesia's Free Nutritious Meal Program, with operational performance tested as a moderating variable. Using a quantitative design and purposive sampling, data were collected from 100 SPPG heads across Indonesia and analyzed through moderated regression analysis. Results show that strategic planning, operational risk management, monitoring and evaluation, and operational performance each significantly and positively affect business sustainability, whereas operational performance does not significantly moderate the other three relationships. The findings suggest operational performance functions as a direct driver of sustainability rather than a boundary condition, with practical implications for national program governance.
References
Amir, M. T. (2017). Merancang kuesioner: Konsep dan panduan untuk penelitian sikap, kepribadian, dan perilaku. Prenada Media.
Andrews, R., Boyne, G. A., Meier, K. J., O’toole, L. J., & Walker, R. M. (2019). VERTICAL STRATEGIC ALIGNMENT AND PUBLIC SERVICE PERFORMANCE. https://onlinelibrary.wiley.com/doi/10.1111/j.1467-9299.2011.01938.x
Antinyan, V., Staron, M., Meding, W., Henriksson, A., Hansson, J., & Sandberg, A. (2014). Defining Technical Risks in Software Development. 66–71. https://doi.org/10.1109/iwsm.mensura.2014.14
Ayuningtyas, D. (2013). Perencanaan strategis untuk organisasi pelayanan kesehatan. Jakarta: PT RajaGrafindo Persada, 99–101.
Barry, A., Olsson, S., Khaemba, C., Kabatende, J., Dires, T., Fimbo, A. M., Minzi, O., Bienvenu, E., Makonnen, E., Kamuhabwa, A., Oluka, M., Guantai, A. N., Puijenbroek, E. van, Bergman, U., Nkayamba, A., Mugisha, M., Parthasarathi, G., & Aklillu, E. (2021). Comparative Assessment of the Pharmacovigilance Systems Within the Neglected Tropical Diseases Programs in East Africa—Ethiopia, Kenya, Rwanda, and Tanzania. International Journal of Environmental Research and Public Health, 18(4), 1941. https://doi.org/10.3390/ijerph18041941
Begovic, M., Linn, J. F., & Vrbensky, R. (2017). Scaling up the impact of development interventions: Lessons from a review of UNDP country programs. Brookings Global Working Paper Series.
Belcher, B. M., Claus, R., Davel, R., & Place, F. (2024). Indicators for monitoring and evaluating research-for-development: A critical review of a system in use. Environmental and Sustainability Indicators, 24, 100526. https://doi.org/10.1016/j.indic.2024.100526
Boyne, G. A., & Walker, R. M. (2010). Strategic Management and Public Service Performance: The Way Ahead. Public Administration Review, 70(s1), s185–s192. https://doi.org/10.1111/j.1540-6210.2010.02271.x
Centers for Disease Control and Prevention. (2018). Performance Measurement & Program Evaluation: A Suite of Evaluative Insights.
Crawford, P., & Bryce, P. (2003). Project monitoring and evaluation: A method for enhancing the efficiency and effectiveness of aid project implementation. International Journal of Project Management, 21(5), 363–373. https://doi.org/10.1016/S0263-7863(02)00060-1
Creswell, J. W., & Creswell, J. D. (2017). Research design: Qualitative, quantitative, and mixed methods approaches. Sage publications.
DeGroff, A., Schooley, M., Chapel, T., & Poister, T. H. (2010). Challenges and strategies in applying performance measurement to federal public health programs. Evaluation and Program Planning, 33(4), 365–372. https://doi.org/10.1016/j.evalprogplan.2010.02.003
Dhlamini, J. (2024). Understanding Strategic Planning: An Assessment of the Definitions, Planning Process and Competitive Advantage. Strategy and Leadership, 52(5/6), 64–81. https://doi.org/10.1108/sl-09-2024-0083
Didraga, O. (2015). Risk Management in Future Romanian E-Government 2.0 Projects. Studia Universitatis „vasile Goldis” Arad – Economics Series, 25(3), 11–22. https://doi.org/10.1515/sues-2015-0018
Freise, M., & Seuring, S. (2015). Social and Environmental Risk Management in Supply Chains: A Survey in the Clothing Industry. Logistics Research, 8(1). https://doi.org/10.1007/s12159-015-0121-8
George, B., Walker, R. M., & Monster, J. (2019). Does Strategic Planning Improve Organizational Performance? A Meta-Analysis. Public Administration Review, 79(6), 810–819. https://doi.org/10.1111/puar.13104
Ghozali, I. (2005). Aplikasi analisis multivariate dengan SPSS. Semarang: Badan Penerbit UNDIP, 40.
Gilmour, J. B., & Lewis, D. E. (2006). Political Appointees and the Competence of Federal Program Management. American Politics Research, 34(1), 22–50. https://doi.org/10.1177/1532673x04271905
Hamilton, J., Foxcroft, S., Moyo, E., Cooke-Lauder, J., Spence, T., Zahedi, P., Bezjak, A., Jaffray, D. A., Lam, C., Létourneau, D., Milosevic, M., Tsang, R., Wong, R., & Liu, F. (2017). Strategic Planning in an Academic Radiation Medicine Program. Current Oncology, 24(6), 518–523. https://doi.org/10.3747/co.24.3725
Hanson, S., Scharfstein, D., & Sunderam, A. (2018). Social Risk, Fiscal Risk, and the Portfolio of Government Programs. Review of Financial Studies, 32(6), 2341–2382. https://doi.org/10.1093/rfs/hhy086
Heinrich, C. J. (2002). Outcomes–Based Performance Management in the Public Sector: Implications for Government Accountability and Effectiveness. Public Administration Review, 62(6), 712–725. https://doi.org/10.1111/1540-6210.00253
Ibrahim, H., Zain, M. M., & Musdalipa, M. (2023). Assessing the Influence of Risk Management Strategies and Government Support Programs on Farm Income: A Principal-Agent Perspective. 9(1). https://doi.org/10.20474/jahss-9.1.3
Juanda, B. (2009). Ekonometrika pemodelan dan pendugaan.
Kaplan, S., & Garrick, B. J. (1981). On the Quantitative Definition of Risk. Risk Analysis, 1(1), 11–27. https://doi.org/10.1111/j.1539-6924.1981.tb01350.x
Khatib, M. E., Qurashi, F. A., & Brieki, S. A. (2021). Challenges of Design and Implementation of Program Governance &Amp;lt;br/&Amp;gt;—Cases From Government Bodies in UAE. American Journal of Industrial and Business Management, 11(05), 566–581. https://doi.org/10.4236/ajibm.2021.115036
Korhonen, T., Jääskeläinen, A., Laine, T., & Saukkonen, N. (2023). How performance measurement can support achieving success in project-based operations. International Journal of Project Management, 41(1), 102429. https://doi.org/10.1016/j.ijproman.2022.11.002
Mok, F. H., Burr, G. W., & Psaltis, D. (1996). System metric for holographic memory systems. Optics Letters, 21(12), 896–898.
Monetti, E., Rosa, S., & Rocha, R. (2006). The practice of project risk management in government projects: A case study in Sao Paulo City. Construction in Developing Economics: New Issues and Challenges, 18–20.
Moreland-Russell, S., Jost, E., & Gannon, J. (2023). A conceptual model for building program sustainability in public health settings: Learning from the implementation of the program sustainability action planning model and training curricula. Frontiers in Health Services, 3. https://doi.org/10.3389/frhs.2023.1026484
Moynihan, D. P., & Pandey, S. K. (2010). The Big Question for Performance Management: Why Do Managers Use Performance Information? Journal of Public Administration Research and Theory: J-PART, 20(4), 849–866.
Mullins, J. W., & Walker, O. C. (2013). Marketing Management: A Strategic Decision-making Approach. McGraw-Hill Education. https://books.google.co.id/books?id=h_jKygAACAAJ
Muthuveeran, A. A. S., Tahir, O. M., Ibrahim, R., & Zairul, M. (2020). Risk Management Benefits and Challenges in Malaysia’s Landscape Architecture Project. Asian Journal of Behavioural Studies, 5(19), 25–43. https://doi.org/10.21834/ajbes.v5i19.192
Newcomer, K. E. (2007). How Does Program Performance Assessment Affect Program Management in the Federal Government? Public Performance & Management Review, 30(3), 332–350. https://doi.org/10.2753/pmr1530-9576300302
Nugroho, E. (2018). Prinsip-prinsip menyusun kuesioner. Universitas Brawijaya Press.
Nugroho, R. A., & Nafi’ah, B. A. (2022). Risk Management for Analytic Closed Circuit Television Based on Internet of Things in Semarang City. Mimbar Jurnal Sosial Dan Pembangunan. https://doi.org/10.29313/mimbar.v0i0.10383
OECD. (2023, June 26). Glossary of Key Terms in Evaluation and Results‑Based Management for Sustainable Development (Second Edition). OECD Publishing. OECD. https://doi.org/10.1787/632da462-en-fr-es
Pazvakavambwa, A., & Steyn, G. M. (2014). Implementing Results-Based Management in the Public Sector of Developing Countries: What Should be Considered? Mediterranean Journal of Social Sciences. https://doi.org/10.5901/mjss.2014.v5n20p245
Power, M. (2004). The risk management of everything. The Journal of Risk Finance, 5(3), 58–65.
Pradipta, H., Achmad, A., & Rohmah, S. (2022). Transparansi Dan Akuntabilitas Pengelolaan Anggaran Pendapatan Dan Belanja Desa (Apbdesa) Bulusari Kecamatan Kalipuro Kabupaten Banyuwangi Tahun 2020. Al-Idarah Jurnal Manajemen Dan Bisnis Islam, 3(2), 80–91. https://doi.org/10.35316/idarah.2022.v3i2.80-91
Podsakoff, P. M., Podsakoff, N. P., Williams, L. J., Huang, C., & Yang, J. (2024). Common method bias: It's bad, it's complex, it's widespread, and it's not easy to fix. Annual Review of Organizational Psychology and Organizational Behavior, 11, 17–61.
Rudolf, C. A., & Spinler, S. (2018). Key Risks in the Supply Chain of Large Scale Engineering and Construction Projects. Supply Chain Management an International Journal, 23(4), 336–350. https://doi.org/10.1108/scm-09-2017-0292
Santos, A. M., & Coad, A. (2023). Monitoring and evaluation of transformative innovation policy: Suggestions for Improvement. Socio-Economic Planning Sciences, 90, 101714. https://doi.org/10.1016/j.seps.2023.101714
Schell, S. F., Luke, D. A., Schooley, M. W., Elliott, M. B., Herbers, S. H., Mueller, N. B., & Bunger, A. C. (2013). Public health program capacity for sustainability: A new framework. Implementation Science, 8(1), 15. https://doi.org/10.1186/1748-5908-8-15
Sparkes, E., & Werners, S. E. (2023). Monitoring, evaluation and learning requirements for climate-resilient development pathways. Current Opinion in Environmental Sustainability, 64, 101329. https://doi.org/10.1016/j.cosust.2023.101329
Sridharan, S., Go, S., Zinzow, H., Gray, A., & Gutierrez Barrett, M. (2007). Analysis of strategic plans to assess planning for sustainability of comprehensive community initiatives. Evaluation and Program Planning, 30(1), 105–113. https://doi.org/10.1016/j.evalprogplan.2006.10.006
Stasytytė, V. (2013). The Development of an Attitude Towards Risk Management in the Context of Country Competitiveness. Business Management and Education, 11(2), 281–293. https://doi.org/10.3846/bme.2013.16
Stefano, A., Endayani, S., & Fathiah, F. (2023). METODE SENSUS POKOK TANAMAN KELAPA SAWIT MENGGUNAKAN SOFTWARE MAP SOURCE DAN AUTODESK MAP. AGRIFOR, 22(1), 15–28.
Sugiyono, D. (2013). Metode penelitian pendidikan pendekatan kuantitatif, kualitatif dan R&D.
Subhaktiyasa, Putu Gede. "Menentukan Populasi dan Sampel: Pendekatan Metodologi Penelitian Kuantitatif dan Kualitatif." Jurnal Ilmiah Profesi Pendidikan, vol. 9, no. 4, 2024, pp. 2721–2731. https://doi.org/10.29303/jipp.v9i4.2657.
Tâm, P. T., Đạt, H. M., & Hạ, T. V. H. (2024). Factors Affecting Operational Risk Management of Vietnam Commercial Banks in Dong Nai Province. 2(16), 56–61. https://doi.org/10.61591/jslhu.16.220
Volk, N. (2010). Threat Based Risk Management in the Federal Sector. https://doi.org/10.1145/1940941.1940964
Wideman, R. M. (1992). Project and program risk management: A guide to managing project risks and opportunities. (No Title).
Yazo-Cabuya, E. J., Ibeas, A., & Herrera-Cuartas, J. A. (2024). Integration of Sustainability in Risk Management and Operational Excellence through the VIKOR Method Considering Comparisons between Multi-Criteria Decision-Making Methods. Sustainability, 16(11). https://doi.org/10.3390/su16114585
Zou, P. X., Wang, S., & Fang, D. (2008). A life‐cycle risk management framework for PPP infrastructure projects. Journal of Financial Management of Property and Construction, 13(2), 123–142.
