International Journal of Managemen Analytics (IJMA)
The International Journal of Management Analytics (IJMA) is a journal focused on the theory and application of management, business, accounting, finance, and tourism by implementing recent technology advancements such as machine learning, and AI in business practices. The interface between data analytics and various business disciplines is of particular interest to this journal.
the Role of Carbon Emission Disclosure as an Intervening Variable of The Influence of Profitability and Institutional Ownership on Company Value in Mining Companies in the Coal Subsector Listed on the Idx for the 2021-2024 Period
This study examines the role of Carbon Emission Disclosure as an intervening variable in the effect of Profitability and Institutional Ownership on Firm Value in coal mining subsector companies listed on the IDX for the period 2021–2024. A sample of 15 companies was selected through purposive sampling. Multiple linear regression and path analysis were employed using SPSS 26. The findings indicate that Profitability and Institutional Ownership partially exert a negative and insignificant effect on Carbon Emission Disclosure, yet simultaneously exert a significant effect. Both variables partially and simultaneously exert a positive and significant effect on Firm Value. Carbon Emission Disclosure negatively and significantly affects Firm Value but fails to mediate the effect of Profitability and Institutional Ownership on Firm Value. The R² of 38.2% explains Firm Value variation, with 61.8% attributed to other factors.
Copyright (c) 2026 International Journal of Managemen Analytics (IJMA)
The Influence of Word of Mouth and Service Quality on Consumer Purchase Decisions at Sikoseda Coffee Shop Pamulang South Tangerang
This study aims to determine the positive and significant influence of Word of Mouth and Service Quality on consumer Purchasing Decisions at Kedai Kopi Sikoseda, Pamulang, Benda Baru, South Tangerang, both partially and simultaneously . This study employed a quantitative descriptive method, collecting primary data through a Likert-scale questionnaire. The total sample consisted of 99 respondents, calculated using the Slovin formula based on the consumer population of Kedai Kopi Sikoseda . The data analysis techniques included Data Instrument Testing, Classical Assumption Testing, Linear Regression Analysis (Simple and Multiple), and Hypothesis Testing (t-test and F-test) . Based on the simple linear regression analysis, the Word of Mouth variable yielded the equation Y = 30.491 + 0.162X1, while the Service Quality variable yielded Y = 36.006 + 0.037X1 . The multiple linear regression analysis resulted in the equation Y = 29.024 + 0.165X1 + 0.038X2 . The partial hypothesis testing (t-test) proved that Word of Mouth has a significant influence on Purchasing Decisions, obtaining a tcount > ttable (6.236 > 1.985) with a significance value of 0.00 < 0.05, meaning H1 is accepted . Service Quality also has a significant influence on Purchasing Decisions, obtaining a tcount > ttable (3.289 > 1.985) with a significance value of 0.01 < 0.05, meaning H2 is accepted . The simultaneous hypothesis testing (F-test) proved that Word of Mouth and Service Quality jointly influence Purchasing Decisions with an Fcount > Ftable (31.458 > 3.093) and a significance value of 0.00 < 0.05, meaning H3 is accepted . Based on these findings, the company is advised to continue strengthening its Word of Mouth strategy by enhancing customer experience and consistently maintaining and improving service quality to boost consumer purchasing decisions in the future .
The Influence of Communication Effectiveness and Organisational Culture on Employee Performance at Darut Tauhid Islamic Boarding School, Tangerang
This study aims to examine the effect of communication effectiveness and organisational culture on employee performance at Darut Tauhid Islamic Boarding School, Tangerang. The study was motivated by a tendency of declining employee performance during the period 2023–2025. A quantitative associative approach was employed. The population consisted of all employees at Darut Tauhid Islamic Boarding School, with a sample of 50 respondents. Data were collected using questionnaires, while data analysis included validity testing, reliability testing, classical assumption testing, simple and multiple linear regression, coefficient of determination, and hypothesis testing using t-test and F-test with SPSS. The results indicate that communication effectiveness has a positive and significant effect on employee performance, evidenced by a correlation coefficient of 0.771, classified as strong, and a coefficient of determination (R²) of 0.541 or 54.1%. The t-test showed a calculated t-value of 7.529, greater than the t-table value of 1.667, with a significance of 0.001 < 0.05, leading to the rejection of H0 and acceptance of H1. Organisational culture also has a positive and significant effect on employee performance, with a correlation coefficient of 0.783, classified as strong, and an R² of 0.612 or 61.2%. The t-test indicated a calculated t-value of 8.388, greater than the t-table value of 1.667, with a significance of 0.001 < 0.05, resulting in the rejection of H0 and acceptance of H2. Simultaneously, communication effectiveness and organisational culture positively and significantly affect employee performance. The F-test produced a calculated F-value of 37.118, greater than the F-table value of 3.195, with a significance of 0.000 < 0.05, leading to the rejection of H0 and acceptance of H3. In conclusion, communication effectiveness and organisational culture have significant effects, both partially and simultaneously, on improving employee performance at Darut Tauhid Islamic Boarding School, Tangerang.
Copyright (c) 2026 International Journal of Management Analytics
Analysis of Marketing Strategy in the Development of Jati Sewu Destinations, Gresik Regency
This study analyzes the internal-external factors of the marketing strategy of Wisata Jati Sewu, formulates a strategy with SWOT, and determines strategy priorities using AHP. A descriptive qualitative approach with data from observations, interviews, documentation, and expert assessments. Result: The main strengths are the concept of nature, affordable prices, complete facilities, and beautiful environment. Disadvantages: suboptimal digital promotion, limited marketing human resources, and low stakeholder collaboration. An aggressive strategy was produced, with AHP priorities: (1) strengthening digital promotion, (2) improving service quality, (3) developing experience-based tour packages, and (4) collaboration with influencers/travel agents. This research provides practical implications for destination managers.
The Influence of Firm Size, Leverage, Sales Growth, Liquidity, and Asset Management on Return on Assets in Non-Cyclical Consumer Sector Companies Listed on the Indonesia Stock Exchange (IDX) for the 2020–2024 Period
This study aims to analyze the impact of firm size, leverage, sales growth, liquidity, and asset management on the financial performance of companies in the Consumer Non-Cyclicals sector listed on the Indonesia Stock Exchange (IDX) during the 2020–2024 period. The study employs an associative method with panel data regression analysis. The sample was selected using purposive sampling, resulting in 36 companies and a total of 180 observations over the five-year period. The results indicate that firm size has a significant negative effect on financial performance, whereas asset management has a significant positive effect. Meanwhile, leverage, sales growth, and liquidity do not have a significant effect on financial performance. Simultaneous testing reveals that firm size, leverage, sales growth, liquidity, and asset management, when considered together, do not significantly affect the companies' financial performance. The findings suggest that effective asset management plays a crucial role in enhancing financial performance, whereas an increase in firm size is not necessarily accompanied by an increase in profitability. Therefore, companies need to optimize asset utilization efficiently to support improved financial performance.
Digital Green Marketing Strategy on the Purchase Decisions of Coffee Smes in Dki Jakarta
This study aims to analyze the impact of recycling innovation, eco-friendly packaging, and digital platforms on purchasing decisions, with purchase intention serving as an intervening variable, within eco-friendly coffee SMEs in DKI Jakarta. The study's novelty lies in integrating these three green marketing dimensions into a single model with purchase intention as a mediator. A quantitative approach was employed using purposive sampling involving 311 respondents. Data were collected via questionnaires and analyzed using PLS-SEM (SmartPLS 4) in 2026. The results indicate that eco-friendly packaging and digital platforms have a significant positive effect on both purchase intention and purchasing decisions, whereas recycling innovation does not have a significant effect. Purchase intention mediates the impact of eco-friendly packaging and digital platforms on purchasing decisions but does not mediate the impact of recycling innovation.
The Influence of Behavioral Biases on Investment Decisions Among Generation Z Investors in Tangerang: The Mediating Role of Risk Perception
This study examines the effects of disposition effect, herding behavior, and blue-chip stock preference on investment decisions among Generation Z investors in Tangerang, with risk perception serving as a mediating variable. This study uses a quantitative approach by utilizing data from 386 Generation Z investors selected through purposive sampling. The data in this study were tested and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The results indicate that disposition effect, herding behavior, and blue-chip stock preference significantly influence both risk perception and investment decisions. Furthermore, risk perception significantly affects investment decisions and partially mediates the relationships between the independent variables and investment decisions. The findings in this study emphasize the important role of behavioral factors and risk perception in making decisions among Generation Z investors.
The Effect of Ai-Based Service Quality, Digital Experience, and Perceived Fair Pricing on Customer Satisfaction With Customer Trust as a Mediation Variable on Indihome Customer in Kediri
This study aims to analyze the influence of AI-Based Service Quality, Digital Experience, and Perceived Fair Pricing on Customer Satisfaction with Customer Trust as a mediating variable on IndiHome customers in Kediri. The study used a quantitative approach with a purposive sampling technique on 180 respondents. Data were collected through questionnaires and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The results showed that AI-Based Service Quality, Digital Experience, and Perceived Fair Pricing significantly influenced Customer Trust and Customer Satisfaction. Customer Trust also significantly influenced Customer Satisfaction and mediated the influence of AI-Based Service Quality, Digital Experience, and Perceived Fair Pricing on Customer Satisfaction. These findings demonstrate the importance of Customer Trust in increasing Customer Satisfaction in digital-based internet services.
The Impact of Safety Climate and Safety Participation on Employee Safety Performance with Transformational Leadership as a Moderator in the Palm Oil Sector
Occupational safety and health (OHS) is a crucial aspect in the palm oil processing industry, which has a high level of work risk. The high number of workplace accidents indicates that the implementation of safety systems is not optimal. Factors such as safety climate , safety behavior , and safety leadership behavior are believed to influence safety performance , but previous research results still show inconsistencies. This study aims to analyze the effect of safety climate and safety participation on employee safety performance , as well as to test the role of transformational leadership as a moderating variable. The study used a quantitative approach with a survey method through a Likert scale questionnaire. The sample was determined using a purposive sampling technique . Data analysis was carried out using Structural Equation Modeling (SEM) based on Partial Least Square (PLS) using SmartPLS software to test validity, reliability, relationships between variables, and moderating effects. The results showed that safety climate had a positive and significant effect on safety performance , with the dominant indicator being commitment to safety . Meanwhile, safety behavior (especially safety participation ) did not have a significant effect on safety performance , which was caused by inconsistent and reactive behavior. Furthermore, transformational leadership as a moderating variable was unable to strengthen the relationship between the variables and even tended to weaken the influence of safety climate on safety performance . This indicates that the leadership role is not optimal, especially in terms of role modelling, communication, and the balance between production targets and occupational safety. In conclusion, safety climate is the main factor influencing safety performance improvement , while safety behavior has not made a significant contribution. The role of transformational leadership as a moderator is also ineffective, so it is necessary to improve leadership quality and strengthen safety culture comprehensively.
Short-Term and Long-Term Estimation of Indonesia's Money Demand Using the ECM Approach
In this research, Indonesia's money demand in the period 1998:Q1-2024:Q1 will be discussed. This study was conducted to estimate Indonesia's money demandFor this purpose, it will be studied whether there is an effect of structural changes in the sample period on the stability of Indonesia's money demand. This study uses the Error Correction Model (ECM) approach, where before deciding to use the model, the nature of data stationarity is first investigated. To explain the phenomenon of structural change, two treatments were made, the first treatment inserting three dummy variables into the model (D1=1, D2=1, D3=1), while the second treatment inserting four dummy variables into the model by adding D4=1. The two treatments each used three different dummy estimation techniques, namely intercept dummies, slope dummies, and slope and intercept dummies. From the results of the estimation, it is obtained that there is a possible trade-off between the equation of money demand with or without a dummy, where the demand for money without a dummy produces a significant but unstable coefficient, on the other hand, the demand for money with a dummy produces a stable model but many insignificant coefficients.
Behavioral Biases and Investment Intention Among Generation Z Investors in South Tangerang: A PLS-SEM Approach
This research investigates how five behavioral biases, namely Fear of Missing Out (FOMO), Socially Responsible Investing (SRI) awareness, Overconfidence, Herding Behavior, and the Disposition Effect, shape the investment intentions of Generation Z in South Tangerang, Indonesia. Utilizing the generational bias framework proposed by Altaf and Jan (2023), this study employs a cross-sectional quantitative analysis via PLS-SEM on a sample of 321 experienced Gen Z investors. Findings reveal that SRI awareness is the primary driver of investment intention (β=0.371), followed by the Disposition Effect, Overconfidence, and Herding Behavior. Conversely, FOMO negatively impacts intention (β=−0.109). These results underscore distinct behavioral patterns in Gen Z compared to previous generations, offering vital insights into Indonesia’s evolving digital investment landscape.
The Effect of Green Banking on Bank Profitability
This study aims to examine the effect of green banking on bank profitability. The study employed quantitative methods with documentation techniques in collecting secondary data obtained from annual reports and corporate sustainability reports. The theoretical basis used in this study is stakeholder theory. The research sample consisted of 44 banks listed on the Indonesia Stock Exchange (IDX) with a total of 173 observations during the 2021-2024 period. Data analysis was conducted using panel data regression with the selected model, a fixed effect model (FEM), using Eviews 12. The results showed that the implementation of green banking, along with control variables, simultaneously affected profitability. However, partially, green banking did not show a significant effect on profitability. This finding indicates that the implementation of green banking has not been able to increase bank profitability because the practice has not been fully integrated into the main business strategy, which has a direct impact on financial performance, especially profitability. Furthermore, the benefits of implementing green banking tend to be indirect, such as an improved reputation among stakeholders, whose impact on profitability is more likely to be seen in the long term.
Implementation Analysis of the Integrated Solid Waste Management (Iswm) Policy and Innovation in Enhancing Waste Management Performance in Sumbawa Regency
Municipal solid waste management remains a major challenge for local governments in developing countries, especially those with limited institutional and financial capacity. Although Indonesia has adopted the Integrated Sustainable Waste Management (ISWM) framework, its implementation varies across regions. This study analyzes ISWM policy implementation, identifies influencing factors, examines the role of innovation management, and evaluates its contribution to waste management performance in Sumbawa Regency, Indonesia. A qualitative single-case study approach was used, with data collected through interviews, observations, and document analysis, and analyzed using the Miles, Huberman, and Saldaña model. The study integrates Edwards III’s policy implementation theory, the ISWM framework, Tidd and Bessant’s innovation model, and Behn’s performance framework. Findings show that ISWM implementation remains ineffective due to weak communication, limited resources, fragmented coordination, and low operational capacity. However, community-based innovation emerges as a key strategy to strengthen implementation through adaptive waste separation, incentive-based Waste Bank programs, and collaborative initiatives. Villages with stronger community participation and innovation capacity demonstrate better performance despite similar constraints. This study highlights that community-driven adaptive innovation plays a crucial role in improving policy implementation and advancing sustainable waste management in resource-limited local governments.
Analysis of The Effect of Live Shopping, Influencer Marketing, and Fear of Missing Out on Purchase Decision Through Brand Trust on Glad2glow Products in Tiktok Shop Among Gen Z in Surabaya
This study aims to examine the influence of Live Shopping, Influencer Marketing, and Fear of Missing Out (FOMO) on Purchase Decisions through Brand Trust for Glad2Glow products on TikTok Shop among Generation Z in Surabaya. A quantitative approach was employed using a survey method involving 200 respondents selected through purposive sampling. Data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0. The results indicate that Live Shopping, Influencer Marketing, and FOMO significantly affect Brand Trust and Purchase Decisions. Brand Trust also significantly affects Purchase Decisions and mediates the relationships between Live Shopping, Influencer Marketing, FOMO, and Purchase Decisions. These findings demonstrate the important role of Brand Trust in explaining the relationship between digital marketing strategies and consumer purchase decisions for Glad2Glow products on TikTok Shop.
Innovative Work Behavior as an Organizational Ecosystem: A Systematic Literature Review From Structural Origins to the Digital Era (1969–2026)
This study aims to map the development of Innovative Work Behavior (IWB) research and identify the dominant themes and conceptual frameworks that explain the formation of IWB in modern organizations. Using a Systematic Literature Review based on the PRISMA 2020 framework, this study analyzed 61 articles published between 1969 and 2026. The findings show that IWB literature has evolved from early discussions of organizational structure and role innovation toward individual innovative behavior, leadership, organizational support, human resource practices, psychological mechanisms, and digital work contexts. The synthesis indicates that IWB is shaped by the interaction of individual, social, organizational, psychological, and digital factors. This study contributes by proposing an ecosystem perspective that positions IWB as a multidimensional organizational behavior supporting innovation and adaptability.
The Influence of Work-Life Balance and Workload on Employee Performance with Motivation as an Intervening Variable at PT Infokom Elektrindo
Human resources (HR) are a strategic factor that determines organizational success because they play a direct role in carrying out operational activities and achieving company objectives. Effective HR management requires the implementation of managerial practices capable of creating mutually beneficial relationships between employees and the organization. This study aims to analyze the effect of work life balance, workload, and motivation on employee performance using a quantitative approach with a saturated sampling technique involving 110 respondents. Data analysis was conducted using the SEM-PLS method with a mediation model. The results indicate that workload does not have a significant effect on performance but has a positive and significant effect on motivation. Motivation is proven to have a positive and significant effect on performance and to mediate the relationship between workload and work life balance on performance. In addition, work life balance has a positive and significant effect on both motivation and performance. The implications of this study emphasize the importance of organizational strategies that focus on enhancing motivation and work life balance as primary factors in improving performance, rather than merely increasing workload. These findings provide practical contributions for management in designing HR policies oriented toward employee well-being and sustainable productivity.
The Effect of Financial Performance on Sustainable Growth Rate with Leverage as a Moderating Variable in Consumer Goods Industry Companies Listed on the Indonesia Stock Exchange During 2021–2024
This study aims to investigate the effect of financial performance, as measured by Return on Assets (ROA) and Total Assets Turnover (TATO), on the Sustainable Growth Rate (SGR) among consumer goods companies listed on the Indonesia Stock Exchange between 2021 and 2024, using the Debt-to-Equity Ratio (DER) as a moderating variable. The study's sample consists of twelve companies that meet the criteria using the purposive sampling technique. The research data came from www.idx.co.id and the companies' official websites. The data was then assessed using SPSS version 26. The findings show that whereas Financial Performance (TATO) has a positive but negligible impact on the Sustainable Growth Rate, Financial Performance (ROA) has a positive and considerable impact. The Sustainable Growth Rate is significantly impacted by both factors at the same time. According to the R2 coefficient of determination test results, 55.8% of the variation in the Sustainable Growth Rate can be explained by Financial Performance (ROA and TATO), with other factors not included in the regression model accounting for the remaining 44.2%. The results of the moderation test showed that the Leverage (DER) variable might moderate the relationship between Financial Performance (TATO) and the Sustainable Growth Rate, but not the relationship between Financial Performance (ROA) and the Sustainable Growth Rate.
The Effect of ESG Disclosure on Firm Value with CEO Tenure as a Moderating Variable
This study examines the effect of ESG disclosure on firm value (Tobin's Q), with CEO tenure as a moderating variable, using panel data from non-financial firms listed on the Indonesia Stock Exchange (2017-2024). Data were analyzed using Fixed Effect Model regression, controlling for leverage, firm size, CEO turnover, the COVID-19 pandemic, and lagged firm performance. Results show that ESG disclosure has a significant negative effect on firm value, while CEO tenure has no significant direct or moderating effect. Leverage and lagged firm performance are positively and significantly associated with firm value. These findings suggest ESG implementation may act as a short-term cost rather than an immediate value driver, with implications for corporate ESG strategy and investor decision-making in Indonesia.
Tax Restitution Policy Accrelation in Supporting Post-Crisis Economic Recovery: Evidence From Indonesia
This study aims to analyze the impact of tax restitution policy on post-crisis economic recovery in Indonesia during the period 2010–2025. Tax restitution is a fiscal policy instrument used by the government to improve business liquidity by refunding tax overpayments to taxpayers. In the context of post-crisis economic recovery, accelerated tax restitution is expected to support business continuity, increase investment, and stimulate economic growth. The findings show that getting tax refunds helps the economy recover positively and significantly after a crisis in Indonesia. This discovery indicates that raising tax refunds helps boost the cash flow of businesses, supports their productive efforts, and speeds up the recovery of the economy. Additionally, it has been observed that inflation has a harmful and important impact on economic recovery. This means that when inflation is high, it lowers people's ability to buy things and hinders economic growth. In the same way, the BI Rate has a negative and important impact on economic recovery, meaning that when interest rates are higher, it makes people less likely to invest and spend money. The study finds that tax restitution is not just a way for the government to manage taxes but also a useful tool for economic policy that helps in recovering from a crisis. So, the government needs to keep working on making the tax refund process better by being more efficient, clear, and timely. At the same time, it should ensure the economy remains stable by balancing its spending and money policies.
The Role of Involvement With Preferred Brand and Satisfaction With Product Category in Encouraging Purchase Behavior Through Attitudinal Brand Loyaltyfor Umkm Leather Shoe Consumers in Tanggulangin
This study aims to analyze the influence of Involvement with Preferred Brand and Satisfaction with Product Category on Purchase Behavior through Attitudinal Brand Loyalty on leather shoe MSME consumers in Tanggulangin. The background of the study is based on the high competition in the leather shoe industry. The study used a quantitative approach involving 234 respondents who were leather shoe MSME consumers in Tanggulangin. Data were analyzed using the Partial Least Square (PLS) method. The results showed that Involvement with Preferred Brand and Satisfaction with Product Category had a positive and significant effect on Attitudinal Brand Loyalty. Attitudinal Brand Loyalty was proven to have a positive and significant effect on Purchase Behavior. The research findings also proved that Attitudinal Brand Loyalty was able to partially mediate the relationship between Involvement with Preferred Brand and Satisfaction with Product Category on Purchase Behavior.
The Effects of Access to Capital and Digital Payments on MSME Performance and Sustainability
Micro, Small, and Medium Enterprises (MSMEs) play a vital role in Indonesia’s economy, yet they still face challenges in improving their performance and sustainability. This study aims to analyze the impact of access to capital and digital payments on the performance and sustainability of MSMEs, with performance serving as a mediating variable. Data were collected from 375 MSME owners in Indonesia using a 1–6 Likert-scale questionnaire and analyzed using the Partial Least Squares–Structural Equation Modeling (PLS-SEM) method. The results show that access to capital and digital payments have a positive and significant effect on the performance and sustainability of MSMEs, both directly and through performance. These findings support the Resource-Based View (RBV), the Technology Acceptance Model (TAM), and the Innovation Resistance Theory (IRT), and provide insights for the development of SME policies.
The Effect of Sales Growth and Capital Structure on Profitability in Automotive Sector Industrial Companies Listed on The Indonesia Stock Exchange for The Period 2021 – 2024
This study aims to examine and analyze the influence of Sales Growth and Capital Structure on the Profitability of automotive industry companies listed on the Indonesia Stock Exchange for the period spanning from 2021 to 2024. The research sample consists of 10 companies selected through the purposive sampling method from a total population of 13 companies operating within the automotive sector. The data collected were analyzed using multiple linear regression analysis with the aid of SPSS version 26 statistical software. The findings of this study reveal that Sales Growth exerts a positive and statistically significant influence on Profitability, as indicated by a significance value of 0.047 which falls below the threshold of 0.05, while Capital Structure as proxied by the Debt to Assets Ratio (DAR) demonstrates a positive yet statistically insignificant influence on Profitability, as reflected by a significance value of 0.748 which substantially exceeds the threshold of 0.05. When evaluated simultaneously, the two independent variables do not collectively exert a significant influence on Profitability, as evidenced by a significance value of 0.132 which exceeds the predetermined threshold of 0.05. The coefficient of determination (R²) indicates that Sales Growth and Capital Structure are jointly capable of explaining approximately 7.6% of the total variation observed in Profitability among the sampled automotive companies during the observation period, while the remaining 92.4% of the variation in Profitability is attributable to other factors that fall outside the scope of the current research model and were not incorporated as variables in this study.
The Influence of Strategic Planning, Operational Risk Management, and Monitoring and Evaluation on the Operational Performance and Business Sustainability of Nutrition Fulfillment Service Units (SPPG)
This study examines the influence of strategic planning, operational risk management, and monitoring and evaluation on the business sustainability of Nutrition Fulfillment Service Units (SPPG) under Indonesia's Free Nutritious Meal Program, with operational performance tested as a moderating variable. Using a quantitative design and purposive sampling, data were collected from 100 SPPG heads across Indonesia and analyzed through moderated regression analysis. Results show that strategic planning, operational risk management, monitoring and evaluation, and operational performance each significantly and positively affect business sustainability, whereas operational performance does not significantly moderate the other three relationships. The findings suggest operational performance functions as a direct driver of sustainability rather than a boundary condition, with practical implications for national program governance.
Determinants of Retirement Planning and Retirement Readiness among Indonesian Civil Servants: The Roles of Financial Literacy and Financial Risk Tolerance
This study examines retirement planning and retirement readiness among Indonesian civil servants by evaluates how variations in financial literacy and individual financial risk tolerance influence these preparatory behaviors. Using a quantitative approach, data were collected through an online survey of 208 civil servants from Institution X in Indonesia and analyzed using PLS-SEM with SmartPLS 4. The findings show that financial literacy significantly affects financial risk tolerance, retirement planning, and retirement readiness. Financial risk tolerance also significantly influences retirement planning, while retirement planning significantly improves retirement readiness. Retirement planning further mediates the effects of financial literacy and financial risk tolerance on retirement readiness. These results imply that improving financial literacy and structured retirement planning is essential to strengthen civil servants’ retirement preparedness.
The Influence of Toxic Leadership on Work Engagement with Mental Well-Being as a Mediating Variable among Four-Star Hotel Employees in the Tangerang Area
This study examines the influence of toxic leadership on work engagement among four-star hotel employees in the Tangerang area, with mental well-being serving as a mediating variable. A quantitative approach with a causal associative design was employed, collecting primary data via online questionnaire from 64 non-managerial hotel staff respondents selected through purposive sampling. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) via SmartPLS 4. The results indicate that toxic leadership has a significant negative effect on mental well-being (β = -0.391; p = 0.007). Mental well-being significantly and positively affects work engagement (β = 0.458; p = 0.000). Toxic leadership also has a significant negative direct effect on work engagement (β = -0.253; p = 0.032). Furthermore, mental well-being significantly mediates the relationship between toxic leadership and work engagement (β = -0.179; p = 0.022), confirming partial mediation. These findings underscore the critical role of psychological well-being as a transmitting mechanism through which toxic leadership undermines employee engagement in the hospitality sector.
Islamic Economic Reconstruction: Integrating Classical Thinking and Digital Transformation in Sharia Finance
Global economic development shows a shift in paradigm from a conventional economic system to one that is more focused on values, ethics, and sustainability. In this context, Islamic economics emerges as an alternative that integrates moral and material aspects. This study aims to analyze the integration between classical Islamic economic thought, specifically the ideas of Sayyid Abul A’la Maududi and Muhammad Iqbal, with modern digital economic developments in the form of Islamic fintech, cryptocurrency, and artificial intelligence (AI). The research method used is a literature study with a descriptive-analytical approach. The results show that Maududi's thought provides a framework for a Sharia-based Islamic economic system, while Iqbal provides a philosophical foundation that encourages dynamism and ijtihad. On the other hand, digital transformation presents great opportunities to enhance efficiency and Sharia financial inclusion, but also presents challenges related to sharia compliance, technology ethics, and regulations. Therefore, integrating classical values with digital innovation becomes key in building an Islamic economic system that is adaptive, fair, and sustainable.
The Effect of Perceived Ease of Use and Perceived Usefulness on E-Wallet Continuance Intention Among Generation Z: The Mediating Role of Satisfaction
Digital payment services are experiencing high growth, resulting in an increase of e-wallets adoption among gen-z. This study analizes the effect of perceived ease of use and perceived usefulness on continuance intention, with satisfaction as a mediating variable. Data are obtained through an online survey of 150 respondents in Greater Jakarta and processed by using PLS-SEM. Based on the results, perceived ease of use has significant effect on satisfaction. Perceived usefulness has significant effect on satisfaction and continuance intention. Satisfaction also has significant effect on continuance intention and serves as a full mediator between perceived ease of use and continuance intention.
Brand Gestalt and Attachment Effect on Coffee Shop Loyalty Through Satisfaction
Customer loyalty represents a crucial determinant for sustaining coffee shop enterprises within increasingly digitalized market environments. This research examines the mediating influence of customer satisfaction in linking brand gestalt and brand attachment with customer loyalty outcomes. Quantitative approach utilized primary data obtained from 212 coffee shop consumers in Jakarta, Indonesia. The dataset was processed through Partial Least Squares Structural Equation Modeling (PLS-SEM). Findings indicate that brand gestalt, reflected through integrated brand storytelling and sensory-based experiences, alongside brand attachment, significantly improves customer satisfaction. Moreover, customer satisfaction functions as a mediating variable affecting the relationship between brand gestalt, brand attachment, and customer loyalty. study contributes to the expansion of Brand Attachment Theory and Customer-Based Brand Equity (CBBE) in explaining loyalty formation mechanisms.
Reconstruction of the Fiduciary Security Execution Mechanism for Blockchain-Based Assets Ensuring Legal Certainty
The rapid growth of blockchain-based digital assets challenges the fiduciary security framework under Law of the Republic of Indonesia Number 42 of 1999 concerning Fiduciary Security, particularly execution mechanisms. This study aims to reconstruct fiduciary execution for blockchain assets to ensure legal certainty and creditor protection. A normative legal method is used with statutory, conceptual, and case approaches, analyzing Law Number 42 of 1999, Law Number 11 of 2008 on Electronic Information and Transactions as amended by Law Number 1 of 2024, and Constitutional Court Decision Number 18/PUU-XVII/2019. Findings show fiduciary execution is not fully compatible with blockchain characteristics, especially private key control and ownership verification. The study concludes that regulatory reconstruction through digital registration and custody-based execution is required.
Liquidity Ratio Analysis and its Impact on Financial Performance on Pt. Telkom Indonesia Tbk Periode 2021-2024
This research aims to analyze financial ratios to assess the Company's Financial Performance at PT Telekomunikasi Indonesia Tbk. This research is related to the object of research, namely the company in a certain period. By collecting data information related to the company and adjusted to the research objectives. The method used in this study is a quantitative descriptive research method, namely collecting data and processing a company's financial data in the form of financial statements contained in the www.idx.co.id website and also from the official website of PT. Telekomunikasi Indonesia Tbk directly, namely https://www.telkom.co.id/sites The type of data used is secondary data. Based on the results of the analysis of this study, it shows that the financial performance of PT. Telekomunikasi Indonesia Tbk in terms of Liquidity Ratio from the results of Financial Calculations for 5 (five) periods from 2017 to 2021 with the following quantitative values: Current Ratio 104.8%; 93.5%; 71.5%; 67.3%; 88.6%. The Quick Ratio is 103.4%; 92.4%; 70.5%; 65.9%; 87.5%, has not met industry standards while the Cash Ratio in 2017 is 55.4%, has met industry standards, and in 2018 to 2020 it is 37.6%; 31.2%; 29.8%, has not met industry standards, then in 2021 it is 55.4%, which has met industry standards. Then in terms of Profitability Ratio using the calculation of Net Profit Margin (NPM) is 25.5%; 20.6%; 20.3%; 21.7%; 23.7%, has met industry standards, Return On Investment (ROI) is 16.5%; 13.1%; 12.5%; 12.0%; 12.2%, and Return On Equity (ROE) is respectively valued at 29.2%; 23.0%; 23.5%; 24.5%; 23.3%, both of which have not met industry standards. The results of the analysis of this research can be concluded that the Financial Performance of PT. Telekomunikasi Indonesia Tbk can be said to be in an unhealthy state.
A Systemic Empowerment Model for BUMDes Financial Governance: Integrating Supervision, Human Capital, Community Participation and Institutional Collaboration
This study aims to formulate a systemic empowerment model for the financial governance of Village-Owned Enterprises (BUMDes) in Bengkalis Regency, Indonesia. Using a qualitative exploratory case study supported by NVivo-based thematic analysis and ANP–BOCR prioritization, data were obtained from interviews with BUMDes managers and experts, documents, and observations. The novelty lies in integrating supervision, human capital, community participation, and institutional collaboration within a single governance framework. The findings reveal that BUMDes governance remains dominated by procedural compliance, weak reporting quality, administrative supervision, limited managerial competence, and low public participation. Digital governance emerges as the main strategic priority, reinforced by risk-based supervision, capacity building, and stakeholder collaboration. The model offers practical implications for strengthening transparency, accountability, and sustainable rural economic performance.
Impact of Innovative Work Culture and Education on Organizational Commitment: A Study of the Bethara Lendir Art Collective
This study examines the influence of innovative work culture and education on artists’ commitment in the Bethara Lendir Art Collective. The research uses a quantitative survey method by collecting data through observation, questionnaires, interviews, and documentation. The data were analyzed using linear regression analysis. The findings show that both innovative work culture and education have a positive and significant effect on artists’ commitment. Among the two variables, innovative work culture has a stronger influence. These results highlight the importance of developing an innovative work environment and improving education to strengthen artists’ commitment and support the sustainability of the art collective.
The Effect of Gross Profit, Operating Profit, and Net Profit in Predicting Future Cash Flows in Manufacturing Companies Listed on the Idx 2021–2024 Period
In order to forecast future cash flows in main consumer goods manufacturing companies listed on the Indonesia Stock Exchange (IDX) for the years 2021–2024, this study will examine the impact of gross profit, operating profit, and net profit. 35 of the 128 enterprises in the study population were chosen as samples using the purposive sampling technique. The companies' annual financial statements provided the data, which were then examined using multiple linear regression analysis with SPSS version 26, classical assumption tests, and descriptive statistics. The findings indicate that operational profit has a positive and large impact on future cash flow prediction, net profit has a positive and significant impact, and gross profit has a negative and minor influence. Gross profit, operating profit, and net profit all have a big impact on projecting future cash flows at the same time. According to the coefficient of determination analysis, gross profit, operating profit, and net profit account for 53.6% of the volatility in future cash flows, with an Adjusted R Square value of 0.536.
The Adoption of Digital Technology and Its Impact on Msme Income Growth in The Samota Strategic Area, Sumbawa Regency
The digitalization of the creative economy plays a strategic role in increasing community income and enhancing the competitiveness of tourism destinations, particularly in emerging economic growth areas. The adoption of digital technology expands market access beyond geographical boundaries, improves operational efficiency, and supports more accountable financial management. This study aims to describe the level and forms of digital technology adoption, analyze sustainability strategies for digital adoption in supporting MSME income growth, and identify the barriers and enabling factors affecting its implementation in the Samota Strategic Area, Sumbawa Regency. This study employed a qualitative research approach. Informants consisted of representatives from the Regional Government (Department of Tourism and the Department of Cooperatives, Industry, and Trade), the Samota Area Management Authority, local content creator facilitators, and MSME owners. Informants were selected using purposive sampling, while data were collected through interviews, observations, and documentation. The findings indicate that the digital transformation of MSMEs has progressed through the integration of social media-based marketing and online delivery platforms, the adoption of QRIS cashless payment systems, and the use of digital bookkeeping applications for financial administration. However, implementation continues to face challenges, including limited telecommunications infrastructure, low digital literacy among some business owners, and the dual burden experienced by women entrepreneurs. The study concludes that successful digital transformation of MSMEs requires an integrated approach involving equitable telecommunications infrastructure, continuous coaching and mentoring, and multi-stakeholder collaboration based on the Pentahelix model. This approach strengthens productive financial inclusion by utilizing digital financial footprints as a basis for improving access to financing and supporting the sustainable development of MSMEs.
The Influence of Intensive Nursing Training and Nurse Competence on Nursing Service Quality: The Mediating Role of Organizational Commitment among Intensive Care Unit Nurses
This study examines the influence of intensive nursing training and nurse competence on nursing service quality and investigates the mediating role of organizational commitment This study employed a quantitative explanatory approach involving 98 nurses selected through purposive sampling. Data were analyzed using (PLS-SEM). The results revealed that intensive nursing training and nurse competence significantly affect nursing service quality. Intensive nursing training significantly influences organizational commitment, whereas nurse competence does not significantly affect organizational commitment. Organizational commitment was found to have no significant effect on nursing service quality and failed to mediate the relationships between intensive nursing training, nurse competence, and nursing service quality. These findings indicate that intensive training and nurse competence are the primary determinants of nursing service quality.
The Mediating Role of Self-Efficacy in the Effects of Human Resource Quality, Digital Literacy, and Social Support on Entrepreneurial Intention
Human resources play a crucial role in economic development within the digital era. This study aims to analyze the influence of digital literacy, human resource quality, and social support on entrepreneurial intention, with self-efficacy serving as an intervening variable. A quantitative approach was employed, utilizing a saturated sampling technique involving 250 respondents. Data analysis was conducted using Partial Least Squares-Structural Equation Modeling (PLS-SEM). The results indicate that while digital literacy does not significantly affect entrepreneurial intention, it does have a significant impact on self-efficacy. Neither human resource quality nor social support was found to have a significant effect on either entrepreneurial intention or self-efficacy. Conversely, self-efficacy was proven to have a positive and significant influence on entrepreneurial intention. Furthermore, digital literacy exerts a significant indirect effect on entrepreneurial intention through self-efficacy, whereas human resource quality and social support do not demonstrate significant indirect effects. This study underscores the vital role of self-efficacy in fostering entrepreneurial intention and offers practical implications regarding the strengthening of digital competencies and individual self-confidence to encourage entrepreneurial activity.
Islamic Financial Literacy, Religiosity, and Public Trust on Purchase Intention toward Sharia Insurance Products: The Mediating Role of Consumer Attitude
The Islamic insurance industry in Indonesia continues to face persistently low market penetration despite relatively high public awareness of sharia-compliant products. This study examines the effects of Islamic Financial Literacy, Religiosity, and Public Trust on Purchase Intention toward sharia insurance products, both directly and indirectly through Consumer Attitude as an intervening variable. Data were collected from 100 residents of an urban Muslim ward in South Jakarta, Indonesia, using a five-point Likert-scale questionnaire and analysed with Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that Islamic Financial Literacy, Religiosity, and Public Trust have positive and significant effects on Consumer Attitude and Purchase Intention, both directly and through Consumer Attitude, which partially mediates each relationship. These findings support the Theory of Planned Behavior and provide insights for the development of sharia insurance marketing strategies.