ANANDA DWI CANDRA; MUHAMMAD IKHSAN. Functional Barriers and Innovation Resistance Following the Discontinuation of Conventional Services: The Mediating Role of User Characteristics Among Pln Mobile Users. International Journal of Managemen Analytics (IJMA), [S. l.], v. 4, n. 4, p. 1225–1236, 2026. DOI: 10.59890/ijma.v4i4.77. Disponível em: http://journalijma.my.id/index.php/ijma/article/view/77. Acesso em: 3 nov. 2026.